Best Western Plus McDonough Inn & Suites

Everything. The hotel was conveniently located to the highway, but without the highway noise. The staff at checkin, checkout, and dining area were friendly and helpful. The room was very clean and the bed very comfortable. Everything in the room worked and the room was spacious. I loved that there was free coffee/tea 24/7 in the dining/lobby area. My husband enjoyed the breakfast, waffles and kielbasa, etc. JUST DO NOT EAT AT THE APPLEBEES NEXT DOOR. Applebees gives a discount to the hotel guests if you present your key card, NOT WORTH THE 10% discount even though the food and service was good. Our bank account was ripped off over $2K after eating at Applebees!

Rooms were kept nice and clean. Housekeeping was very helpful and ready to provide service whenever needed. Everything went very well. Front desk and manager along with other staff were all ready and available to answer any questions I had. Front desk staff was also able to help me to make good choices to make my stay a better experience. Thanks for that!!! It was getting a little expensive but I felt safe and respected so i decided to pay the extra for the great service they were providing. I kept extending my stay. lol

The location was within minutes from where we were invited. The staff was pleasant with great customer service experience. The young lady who checked us in even shared laughter with us after we joked about our plans while there. She was super nice. The hotel was very clean, with easy access to everything we needed. The room was clean with very comfortable beds, no odor, and stocked well with the things we needed: towels, washcloths,coffee, etc. I had a problem getting ice because I wasn't familiar with the machine. I asked the night attendant to assist me, and without questions or hesitation, he did just that. I will definitely stay again and tell family and friends 🧡

The two ladies who checked me in and checked me out were very nice and welcoming. The room (110) was right off the lobby but I didnt hear anything enough to wake me up. The bathroom was very clean and bedding was very neat and beds were very comfortable. I sank right into it. I have worked in air bnb management, so these are things I look for. The cleaning staff were in full force the next morning and as I was leaving, they were very polite when passing. Great location near restaurants, Walmart, gas stations. Additionally, I think there was even security or an off duty police officer in the parking lot. Parking was also very bright with lights at night. Bonus there because I had to rearrange my stuff in my car at night. I missed the free breakfast and slept in, took advantage of the 11am checkout. That was nice.

It was a large room with very comfortable beds. The checking process was easy. The outside lighting is great. The lobby is nice and my family enjoyed the breakfast. I didn't eat breakfast.